Topics

• Mission, Vision, Core Values:

  • These are the pillars of your business. They will impact all decision making, policy creation, and people management.

• Leadership, team management and the culture it establishes:

  • How you invest in your team determines how they invest into you and your business. Culture is created and nurtured through the habits, structure and connection you establish.

• Branding:

  • The visual representation of your concept and the effect it has on your business. 

• Marketing:

  • Establishing who your customer is, understanding how they'll access your product and deciding how you'll communicate with them.

• Pricing, costing, and menu development:

  • Standardizing and scaling recipes to keep you profitable.

• Financial management:

  • Money in/money out and maintaining solid financial reports.

• Operations and customer experience:

  • Understand the connection between your business ethos and day-to-day operations, and how that affects your relationship with guests.

• Commercial leasing:

  • Talk the talk and understand what to look for.

• Commercial Spaces:

  • Defining and creating your physical space.